SHIPPING + DELIVERY
YES! We offer FREE shipping in the US on all orders over $100USD after discounts and promo codes.
In order to ship your order out as quickly as possible and because of the volume of orders, adjustments or changes to your order cannot be made during this time. Please double check your order before placing it to ensure all the items and information are accurate.
All in stock orders are processed and shipped within 2-3 business days.
If your order has not shipped within this time frame, it may be because of:
- Pre-order items
- Items that are not in stock and have an estimated ship date
- Missing order information - check your email!
If your order includes any of the items mentioned above, your entire order will be shipped in full as soon as ALL items are available.
If you require certain items before your item arrives, we recommend placing separate orders. If you have any questions, email us at
theeveeffects@gmail.com.
For more information, visit the product page of the item ordered or view our shipping policies.
For more accurate information on when your package will arrive, refer to your tracking number. Please allow a few days for it to register.
Our orders are shipped from Greensboro, GA. and Cashiers, NC.
Once your order has shipped, you'll receive a shipping confirmation email containing a link to track your package. Please allow a few days for your tracking to start working.
If your tracking number says that your package has arrived but you haven't received anything, we suggest doing the following:
Verify the shipping address on your order is correct.
Look for an attempted delivery notice slip.
Double check your area in case it's stored in a hidden area.
Check to see if your neighbors or someone in your residence accepted it.
Allow an extra 1-2 days - in rare instances, orders have been marked as delivered before actually arriving.
The Eve Effect is not responsible for lost, stolen or damaged packages. If you still can not find your package please contact the USPS and provide them your tracking number.
Once orders have been placed, we are unable to edit or cancel them. This includes editing items, quantities of items, shipping methods, and payment methods.
If you accidentally entered an incorrect address at checkout, please contact our Customer Experience Team immediately after the order is placed. If your order is placed within our business hours (weekdays from 9am-4pm EST), we may be able to make the change for you before your order is processed! We have a very small window in which we are able to edit your address, so please note, contacting us with your inquiry does not guarantee we will be able to make the change. The best course of action is always to double-check your shipping details before submitting your order!
If an item has an estimated ship date, it means it's currently out of stock and in the process of being restocked, and estimated to be available to ship on the date specified. This gives you the option to purchase and reserve the item(s) you want in advance and guarantee you'll get them.
Payment for the item will be taken at the time the order is placed and your card will be charged upon checkout.
NOTE: Your entire order will be shipped in full as soon as ALL items on your order are available. If you require certain items before your item arrives, we recommend placing separate orders. If you have any questions, email us at theeveeffects@gmail.com.
JEWELRY CARE
We hope you truly love your jewels, and we want nothing more than for them to become staples in your wardrobe! However, fashion jewelry isn't meant to be worn 24/7.
To keep your pieces shining and minimize signs of wear, avoid contact with liquids, perfumes, lotions and perspiration as they'll dull your pieces and cause them to wear quickly. Treat your jewels with love and care, and they'll keep you shining.
Our jewelry is crafted with stainless steel, rhodium, vermeil, brass or sterling silver, and plated in 14K gold or silver-tones. We adorn our pieces with glass crystals, custom crafted colors, faux and semi-precious gems, and freshwater pearls. Our pieces are hypoallergenic, making them safe for sensitivities.
If you are sensitive to certain components, send us a message and we'll help you find a piece that works!
Have questions? Send us an email:
theeveeffects@gmail.com
